What should I do if the arms of the glasses are not charging?

First, check whether there is oil or foreign matter obstructing the charging contacts, and make sure the magnetic contacts are clean.
Second, identify which arm is not charging, and then swap the ends of the charger and the glasses’ arms to determine whether the problem lies with the glasses or the charger.
If the issue persists, please contact us and explain the situation. Our customer service team will provide you with a satisfactory solution.